Frequently Asked Questions
Find answers to common questions about our virtual number subscription service.
Our comprehensive FAQ section covers everything you need to know to get started and make the most of our services.
A virtual phone number is a telephone number that isn't tied to a physical phone line. It forwards calls to your existing mobile or landline number, allowing you to manage calls more flexibly.
When someone calls your virtual number, the call is automatically redirected to the mobile or landline number you've specified. This ensures you never miss important calls, no matter where you are.
Yes, you can select from a range of available local area codes to make your number more recognizable to callers in a specific region.
Virtual phone numbers offer flexibility, privacy, and professionalism. They allow you to have a business presence in multiple regions without physical locations, protect your personal number, and help manage calls effectively.
Our pricing plans are designed to be affordable and flexible. Please visit our pricing page for detailed information on our packages.
We offer flexible plans with no long-term contracts. You can cancel or change your plan at any time through the customer portal.
Simply click on the buy now button on our website, choose your desired plan, and complete the registration process. We'll set up your virtual number based on your preferences.
We accept major credit and debit cards for subscription payments. For enterprise plans, we also offer invoice and bank transfer options.
No additional hardware or software is required. Calls are forwarded directly to your existing phone number.
Currently, our virtual numbers are designed for inbound calls only. Outbound calling functionality is not available at this time.
You can manage your subscriptions, including cancellation, through the customer portal. If you cancel, you won't be billed again. Please note that we don't offer refunds for partial periods.
After completing the sign-up process and payment, we will set up your virtual number based on your specified area code and preferences. Once everything is configured, we'll email you the details, and your service will be active.
No, we don't currently offer international virtual numbers or forwarding calls to international destinations.
You can use the business number for advertising, marketing, websites, business cards, signage, and more. It serves as the primary contact number for your business.
Absolutely! Our dedicated support team is available to assist you with any questions or issues you may have.